SSC Service Solutions is a Nationwide Facility Service Provider. We at SSC Services for Education truly believe that our people are our greatest asset. By utilizing extensive training, providing supportive management, and offering competitive wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. Our employees love working for SSC Services for Education and it shows from our customer service to our work quality.
JOB SUMMARY
As an Unit Director you are be responsible for the overall cleanliness, sanitation, and security of the assigned buildings. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.
In the Unit Director role you would be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action. You would secure and assure that all equipment is maintained and in working order. You would also make sure buildings have sufficient janitorial supplies and take periodic inventories of supplies and materials. You would train, discipline, and recommend dismissals of employees. Unit Director acts as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to custodial staff.
Primary Responsibilities:
- Communicate between various shifts to ensure applicable completion of tasks
- Trains workers in custodial methods and procedures and proper operation of equipment.
- Issues custodial supplies and equipment to workers to ensure quality and timely delivery of services.
- Daily inspection and follow through on all assignments, directives and projects to ensure task completion
- Cross train and develop personnel for multiple positions/duties
- Be able to understand chemical usage, and train supervisors on correct dilution of chemicals
- Weekly staff reports and inspections reporting of all issues, recommendations and task documents
- Meet with staff weekly to review task completion and future projects
- Secure building after completion of work
- Be able to create and foster a working environment, where safety is first and always
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates for the Account Manager should meet the following criteria.
- College degree preferred.
- One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
- Strong work ethic, intense drive, and initiative for quality and customer service.
- Excellent written and oral communication skills.
- Excellent listening and empathy skills.
- Excellent problem-solving skills both one-on-one and in group situations.
- Ability to utilize a participative approach to managing staff.
- Understanding of budgeting processes and awareness of profit and loss concepts.
- Excellent administrative and organizational skills and an ability to prioritize.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status
Job ID: MD06011548228