Location: Miami Gardens, FL
A Fresh Approach To Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Job Description:
Canteen is a national vending machine operating company offering vending, office coffee service and dining services through a company and franchise network of over 200 locations in 48 states. Canteen’s track record of innovation began in 1929, when company founder Nathaniel Leverone built his business strategy around three timeless principles: integrity, customer focus and innovation.
We continue this great tradition of vending services today by listening to our customers and continually refining the vending experience with new quality initiatives that provide the highest levels of customer satisfaction.
The Customer Service Representative position provides support to customers along with specific data entry, world class customer service, and office support. Primary responsibilities are listed below.
Responsibilities:
- Professional, daily interaction via phone with customers, taking weekly coffee and supply orders
- Upsell additional products where possible
- Enter orders into software; accurate data entry skills required
- Professional verbal and written communication with customers, management, and associates.
- Ability to Multi-task in a fast paced environment while providing excellent customer service.
- Strong organizational skills.
- Other special projects/data entry into software where required
Qualifications:
- "Can do" attitude, and a passion for exceeding customer expectations
- World-class customer service experience
- Strong attention to detail
- Professional demeanor and phone etiquette
- Data entry proficient
- Able to multi-task and take initiative
- Work in fast paced environment
- Able to work independently and with a team
- Experience with : Microsoft Office Suite, PowerPoint, Excel
- 45+ wpm / exceptionally computer literate
Great People. Real Opportunities.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: CM03031544819