Compass Group, Support Services is a Nationwide Facility Service Provider. We at Compass Group, Support Solutions truly believe that our people are our greatest asset. By utilizing extensive training, providing supportive management, and offering competitive wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. Our employees love working for Compass Group, Support Solutions and it shows from our customer service to our work quality.
And, as a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to Compass Group, Support Services. The opportunity for greatness is real at Compass Group Support Services and throughout the Compass world.
If you are looking for a rewarding career where you can make a difference, Compass Group, Support Services is the place for you. We are looking for energetic, passionate and career minded people to join our team and help grow our business.Compass Group, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management, and clinical engineering. Compass Group, Support Services is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Description:
This is a GREAT OPPORTUNITY to become a leader in a great company and growing corporation.
As Facilities Manager you are be responsible for the facilities management, and security of the assigned buildings. You are responsible for successfully coordinating all work activities of facilities personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable.
In the Facilities Manager role you would be the primary contact for the client. You will be responsible for assigning duties, inspecting work, and investigating complaints regarding facilities services and take immediate corrective action. You would secure and assure that all equipment is maintained and in working order. You would also make sure buildings have sufficient supplies and take periodic inventories of supplies and materials.You would train, discipline, and recommend dismissals of employees. Facilities Managers act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff.
Responsibilities:
Provides overall facilities management of business campus.
Proficient in the understanding and operation facilities management computer operating systems and other software tools.
Training - provides compliance training to account/ clients personnel and other facilities personnel as assigned.
Procurement of; equipment, materials, supplies, uniforms and compliance wear.
Prepare, research and write technical documents, SOP's and resource manuals.
Site analysis, trouble shoot deficiencies in operation, personnel or cultural.
Conducts Quality Assurance audits - develops action plans per audits.
Develops written recommendation/ reports based on due diligence and findings. Sets up and implements action plans.
Performs equipment inventory.
Prepares the labor and non-labor costing in accordance with Company guidelines and protocol.
Stays current with Industry including obtaining/ retaining industry related certifications.
Identifies and develops a corrective plan for quality and service issues.
Recommends best practice synergies, which may include bed tracking, call center concept etc
Develops the start up plan, coordinates resources and other logistics.
Implements all internal programs according to proposal, Company standard and costing/ budget.
When necessary, provides recommendations for the use of external resources.
Performs Operations Audits as needed.
Provides support, training and recommendations to the onsite management team.
Establishes and maintains "Foundations" level accounts for new and ongoing development of managers.
Provides orientation and management training to existing and new management teams. This training will include system application and day-to-day management practices.
Performs special projects as assigned
Qualifications:
Bachelor's Degree or equivalent work experience, reviewed on a case by case basis.
Five to eight years account management level experience in facilities industry with high customer/client contact.
Experience with HVAC, boilers, chillers a must
Ability to communicate effectively in written format and oral presentations
Ability to multi-tasks and establish priorities
Ability to maintain organization in a changing environment
Exhibits initiative, responsibility, flexibility and leadership
Possess a thorough knowledge of contract administration and office procedures
Ability to use working knowledge of working environment to meet established goals and objectives
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Great People. Great Service. Great Results.
At Compass Group, Support Services, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group, Support Services, is for you! Working together, we will continue to experience success as the industry's best.Achieving leadership in the support services industry
Compass Group, Support Services, is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: SD05151325066