A Fresh Approach To Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Job Description:
Foodbuy is the foodservice industry’s leading Group Purchasing Organization (GPO) focused on lowering purchasing and product costs for foodservice organizations. With offices in Charlotte, NC and Alpharetta, GA, we offer a Great Opportunity for career development and growth as a Member Services Analyst.
This Member Services Analyst position will be responsible for Market Basket analysis and conversion reporting supporting the Foodbuy Model Market programs. The initial category focus will be Produce, with the scope of this position expanding to additional Model Market categories. This role is responsible for adhering to established processes and standards that have been put in place. The job is located in our offices in Charlotte, NC.
Key Responsibilities
Market Basket Analysis
- Prepare Market Basket Analysis to evaluate the Foodbuy Model Market program against the existing Committed Customer purchasing program.
- Work closely with Category Development to ensure that Market Basket comparisons and evaluation criteria are accurate before presenting final results.
- Prepare an executive level summary based on the results of each Market Basket analysis.
Conversion Reporting
- Prepare weekly trend analysis reporting to demonstrate the status of Committed Customer conversions to Foodbuy programs.
- Prepare a weekly executive level summary of current conversion activities.
Pricing Analysis
- Review weekly published pricing against contracted Hi Lo thresholds and send variances to Category Development for review.
- Create and maintain an Access database of pricing and effective dates.
- Prepare a weekly analysis and executive level summary of pricing changes.
Pricing Audits
- Utilize daily iTrade data feeds to conduct pricing audits against weekly published pricing.
- Prepare an analysis and executive level summary of pricing discrepancies.
- Assist with pricing audits required for implementation of Committed Customer pricing technology systems
Additional Analysis & Reporting
- Facilitate additional analysis and reporting as requested by key stakeholders, including measurement supplier performance against contracted SLAs (scorecards).
Qualifications
- Advanced Knowledge of Microsoft Access, Excel, Word and PowerPoint
- Basic knowledge of CERES or other rebate and contract management technology
- Bachelor’s degree required; Finance, Supply Chain or related field of study preferred
- Foodservice product knowledge preferred
- Financial or trend analysis experience
- Supplier and customer interaction experience
- Purchasing or procurement experience preferred
- Distribution or foodservice experience is preferred
- Minimal travel required
- Excellent communication and customer relationship skills are required
- Excellent written communication skills
- Detail-oriented
- Analytical problem solving
- Flexible and adapts well to change
- Collaborative – works well as a member of a team
- Customer service focus: Value customers. Meet or exceed requirements and be consistent with business priorities
- Generate innovative, “out of the box” approaches and improved solutions that help create incremental gains in business results
- Consistently displays strong integrity and ethics
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: JFL03021544747