A Fresh Approach To Great Results.
At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.
Setting the standard for Conference Center Management, FLIK is on the forefront of the industry. FLIK is uniquely positioned to expertly manage a wide range of operations and has demonstrated abilities in exceeding clients' goals and objectives for their facilities.
FLIK Conference Centers is a fullsolutions provider. FLIK takes full responsibility for the facilities we operate while providing the highest level of customer service.
Working as a Meeting Planner for FLIK will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.
Working as a Meeting Planner you will effectively plan trainings & meetings from start to finish while keeping the customers and operation in mind by maximizing space and generating monthly metrics. Confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction. Responsibilities include:
Responsibilities:
- Plan and communicate to all departments the expressed need of the customer.
- Work directly with the Sales Training Department to ensure that all details of their trainings/meetings are arranged and space reserved appropriately. Constantly communicate with them to keep abreast of changes, additions and customer comments.
- Act as a liaison between the Conference Center and all customers.
- Prepare all group service orders by using room reservation software.
- Work closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests. Work closely with the Food & Beverage Department for food quality, menu maintenance and assessing customer feedback.
- Assist the General Manager in analyzing all aspects of the Training Center operation and report back on any aspect that does not seem to be functioning properly.
- Assist the General Manager in analyzing and creating quarterly Operational Review Reports including PowerPoint slides and compiling data from the space management system.
Qualifications:
- A BS degree preferred but not necessary if candidate has related conference services experience.
- Have a least two years hotel or conference center experience.
- Keep abreast of industry trends, share information with all staff.
- Superior quantitative, oral and written communications and problem-solving/strategizing skills.
- Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
- Proactive mindset to anticipate and support changes in our business.
- Conformity to the highest standards of personal integrity and ethical behavior.
- Exceptional customer service abilities.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: JML09011552014