Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.
Join a company ranked among the twelve largest employers; security and stability
- A world leader in long-term contract food service
- Hands-on salaried management position with comprehensive benefit package
- Quality of life; most every account is a Monday thru Friday breakfast & lunch operation
- Career opportunity for growth, advancement, and promotion
- Use your creativity and innovation to grow your account
Working as National Director of Catering and Conference Services for Compass Group will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.
- This position is responsible for multiple conference center accounts across the country.
- EMS implementation – ongoing (catering reservation system).
- Manage Seasonal Catering Menu development for the entire contract.
- SOP’s for all conference centers.
- Oversee the development of thespecial events in this market/ sales process.
You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality.
- Report monthly conference center utilization and occupancy statistics to client and Compass leadership.
- Establish sales strategy for low and under utilized conference center locations across the contract, engage client in approval of sales strategy and implement opportunity to drive external business into low utilized spaces.
- Directly manage high profile meetings for Corporate Foodservice clients.
- Directly manage Conference Center bumping process for all locations with client.
- Develop and maintain strategic relationships with clients, customers and partners.
- Provide direction and management of all vendors/service providers within managed spaces.
- Conduct weekly staff meetings with conference center associates, focusing on enhanced communications, operational effectiveness and customer satisfaction.
Additionally, you will be responsible for the following:
- Financial accountability for operation including budgeting, forecasting, weekly and monthly reporting.
- Managing all human resources functions related to Compass associates, including management recruiting, hiring, training, progressive coaching and counseling and annual evaluations.
- Carrying out and/or overseeing the implementation of necessary administrative duties such as scheduling, payroll, declining balance management, financial reporting and HR paperwork.
- Ensuring that current policies, procedures and guidelines are being followed by associates.
- Conduct staff meetings and managers meetings, focusing on enhanced communications, departmental effectiveness and customer satisfaction.
- Manage Quality Assurance program and ensure a safe work environment is maintained for all associates.
- Ensure highest levels of customer service throughout all lines of business
- Participate in weekly and monthly calls as required by the operation.
- Other duties as requested by Compass leadership, including Regional Directors, Senior Vice President and contract wide support team members.
Qualifications:
- BS degree and a minimum of 5 years Conference Service experience
- At least 3 years managing a conference services department
- Extensive knowledge in event and space management with focus on event logistics and execution
- Ability to interact with customers in a professional and pleasant manner, on a daily basis
- Knowledge of financial reporting and experience with financial/statistical analysis
- Proactive mindset to anticipate and support changes in our business
- Ability to think strategically in terms of both short-term and long-term objectives and challenges
- Conformity to the highest standards of personal integrity and ethical behavior
- Committed to maintaining a high degree of confidentiality
- Proven experience in managing successful teams in a similar environment
- A mindset to take ownership and responsibility within and outside one’s job domain. Relevant competencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change
- Serv Safe Certified
- Excellent financial acumen
Great People. Real Opportunities.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: JML06231549198