A Fresh Approach To Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Job Description:
Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and universityfoodservice partner in the industry, andwere twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.
The VP of Operations is an experienced, strategic leader with proven management experience. Direct a team and provides overall planning, direction, evaluation and control to assigned operation to achieve business and financial goals. Provides guidance and motivation to the entire university team. Establishes and maintains effective customer/client rapport.
The ideal candidate will:
- Possess strong strategic thinking skills, with an emphasis on delivering and measuring action plans.
- Be proactive and positive; interact professionally with a diverse group of associates, peers, managers, suppliers, clients and customers.
- Embrace excellence in customer service both for internal and external customers; have excellent verbal and written communication and customer service skills.
- Demonstrate initiative and good judgment in assisting customers, clients, peers and subordinates.
- Have the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved.
- Have a high level of resilience during stressful periods and the ability to handle last minute changes.
- Operates the department in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
- Ensures that the food offered to the students superior quality.
- Directs and conducts safety, sanitation, and maintenance programs.
- Maintains excellent relationships with students, faculty, guests and client as well as other departments within the community.
- Promotes the professional growth and development of the entire team.
- VP of Operations will foster strong inter-departmental relations and integrate the dining service department with the facility plan of operations.
Qualifications:
- Bachelor's Degree or equivalent years of additional experience
- Minimum of five (5) years of Proven Leadership expertise
- Three (3) to five (5) years of direct foodservice operational management experience preferably in Higher Ed Dining setting, with inventory and purchasing knowledge and control
- Must have large volume account management experience of 10+ million or higher
- Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Knowledge of P&L accountability and contract-managed service experience is desirable
- ServSafe® certified a plus
- Must be forward thinking, proactive and the face of Chartwells on campus
- Ability to offer new ideas and communicate change in a proactive way
- Must have the ability to travel to other regional accounts on a as needed basis (could involve overnight stays)
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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Job ID: BP07091549879