SSC Services for Education is a Nationwide Facility Service Provider. We at SSC truly believe that our people are our greatest asset. By utilizing extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. Our employees love working for SSC and it shows…from our customer service to our work quality. We're The People Company. That Cleans.
And, as a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to SSC. The opportunity for greatness is real at SSC and throughout the Compass world.
If you are looking for a rewarding career where you can make a difference, SSC is the place for you. We are looking for energetic, passionate and career minded people to join our team and help grow our business.
SSC Services for Education is a part of Compass Support Services which provides environmental services for Hospitals, K-12 Schools, Colleges, Shopping Centers, Business & Industries. SSC provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. SSC is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
JOB SUMMARY
Reporting to the Senior Account Manager, the primary responsibilities of the Associate Director of Housekeeping include a broad range of both management and supervisory functions. They include but are not limited to: fiscal, budget and payroll management, human resource management and development, supply and equipment management, labor relations management, customer relations and communications. Concurrent supervisory functions to include supervision of housekeeping personnel through managers and subordinates for both daily and nightly operations.
Primary Responsibilities:
- Responsible for Management and Supervision for a large staff of housekeeping personnel engaged in providing services to a very diverse community in an academic setting.
- Responsible for developing and sustaining an organizational structure that is required to deliver housekeeping services in accordance with specifications of an existing managerial contract with a specified budget and allocation of hours.
- Develop and implement appropriate training programs and schedules for employees engaged in providing housekeeping services. The primary purpose is to ensure that quality services are delivered within set schedules and specifications while familiarizing employees with proper usage of equipment and chemicals as well as standard safety practices.
- Tracks and monitors employees and supervisors progress in the delivery of all housekeeping services through Quality Control inspections and providing direct feedback to both employees and supervisors concerning the quality of his/her progress.
- Develops specific contracts for a variety of housekeeping work in conjunction with proposals based on housekeeping audit reviews.
- Responsible for facilitating all housekeeping operations within a defined budget and hour’s allotment in order to maintain fiscal integrity and reliability of financially based cost accounting systems. These processes will include but not limited to: payroll, work order administration, and invoicing of client paid work orders.
- Total responsibility for payroll management for the assigned worksite. This includes but is not limited to: implementing control over KRONOS for overtime and special event work, attendance, vacation, sick, personal and bereavement time. The primary purpose of this function is to maintain the integrity of the existing payroll system including its administration and accuracy.
- Responsible for ensuring that all housekeepers have a safe environment in which to work and that they fully understand all procedures and policies in the operation of equipment and the usage of chemicals.
- Responsible for ordering and maintaining a sustainable level of chemicals and equipment in order to conduct the full range of housekeeping task as per contractual obligations.
- Responsible for hiring and terminating employees in conjunction with providing a complete training and development program on the methods and procedures applicable in the delivery of housekeeping services.
- Perform other duties as required.
- Manages the FRES Housekeeping succession processes that encompass the FRES Diversity Commitment and Equality Opportunity Employment Criteria.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A Bachelor’s Degree in Business Administration or comparable field Preferred.
- Minimum of four (4) years of Housekeeping Managerial Experience with focus on Training and Development in the Education sector.
- Strong Computer Skills to include Excel, Word, and Power Point Preferred.
- Excellent Knowledge/Understanding in the implementation/enforcement of policies and procedures in regards to safety guidelines, proper chemical usage, OSHA guidelines, handling of Bio-hazard materials, preparation of Accident Reports and W/C requirements.
- Excellent Verbal and Written Communication Skills with the ability to communicate clearly and concisely during presentations in conjunction with the ability to prepare written assignments and training documents without assistance.
- Strong Administrative and Organizational Skills.
- Strong Leadership Qualities, sound judgment, superior decision-making and problem-solving skills.
- Ability to perform a myriad of duties with great attention to detail while working in a fast paced environment.
- Ability to deal effectively with service staff, management, staff, outside contractors, and FRES administration.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an equal opportunity employer that considers applicants without regards to race, sex, religion, national origin, disability, or protected veteran status.
Job ID: RW08101551156