Our associates' experience and knowledge are our greatest asset. Continued positive growth is a necessity and we remain committed to providing our associates access to the best opportunities for career development and advancement.
Job Description:
This is a Great Opportunity to become a leader in a great company and growing Sector of Compass Group, Canteen Vending Services. As a Customer Service Manager, you will supervise and coordinate activities of route servicepersons to assure the highest standard of customer service by performing the following duties:
Responsibilities:
- Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention; actively pursue pricing goals, sell in new products and programs where applicable to maximize accounts’ profitability.
- Identify growth areas and retain 100% of the district’s customers.
- Coordinate vending installations in existing accounts; performs account location inspection to ensure company standards are met.
- Identifies client's needs, communicates account progress and new Canteen programs to client.
- Participate in the sales process as needed.
- Coordinate and execute contract renewals
- Establish and maintain outstanding customer service within assigned area / accounts.
- Proactively follow up on accounts in jeopardy and previous lost accounts.
Qualifications:
- Bachelor’s degree; a minimum of three years related experience.
- Ability to read, analyze and interpret financial data.
- Excellent presentations skills required.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Proficient with Microsoft Office Suite; Outlook, Word, PowerPoint and Excel.
Great People. Real Opportunities.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: JLG05271548049