Charlotte-based Compass Group North America is the leader in support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to facilities management and support services. That kind of commitment commands only the best, and it’s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Crothall Healthcare Inc., provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Description:
This is a GREAT OPPORTUNITY to become a leader in a great company and growing corporation. In this position you will be responsible for directing and overseeing the operational needs of the housekeeping department. You will coordinate the tasks of the operations managers. As well as assist in staff training and development. You may have responsibility over a budget and inventory. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.
And, as a member of Compass Group North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to Crothall Healthcare Inc. The opportunity for greatness is real at Crothall Healthcare Inc., and throughout the Compass world.
If you are looking for a rewarding career where you can make a difference, Crothall is the place for you. We are looking for energetic, passionate and career minded people to join our team and help grow our business.
Responsibilities:
- Establish and review standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility
- Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
- Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards
- Orient, train, and supervise all housekeeping staff
- Regular inspections and evaluations of the facility; ability to recommend action items; assist with relocations within the facility
- Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities
- Schedule major project work, assuring that adequate staff and supplies are available
- Conduct regular inventory of housekeeping supplies
- Assist unit director with budget
- Follow-up on all client requests
Qualifications:
- Bachelor’s degree or equivalent work history required
- Working knowledge of all housekeeping procedures preferred
- Demonstrated progressive growth in the field of healthcare housekeeping facility maintenance
- Strong work ethic, intense drive and initiative for quality and customer service
- Previous oversight of a budget
- Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
- Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
- Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required.
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the support services industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
Job ID: JA01201543362